Shipping & Delivery

Orders are processed after payment confirmation.

Delivery times may vary depending on the destination, courier service, weather, holidays, and other circumstances outside TOKO's control. TOKO does not guarantee a specific delivery timeframe.

Please ensure that your shipping address and contact information are accurate when placing your order. TOKO is not responsible for delays caused by incorrect or incomplete delivery information.

Once an order has been dispatched, tracking information may be provided where available.

If your package arrives visibly damaged or you receive the wrong product, please contact TOKO as soon as possible with your order details and supporting photographs so we can review the issue.